Got a question? You’ll find answers to our most popular questions below, or get in touch.
How fresh is What’s Fresh?
VERY! We pasteurise our milk straight from the farm. This means our milk will be delivered within a day from the cow to your door. Our eggs are delivered from Corrie Mains Farm. Eggs are collected every day and graded, coded, packed and delivered to us.
Where do you deliver?
Right now we deliver to East Kilbride and surrounding areas, including Eaglesham, Strathaven, Hamilton, Cambuslang and others. If you aren’t sure whether we deliver to you then simply check your postcode on the homepage.
When will I get my delivery?
We deliver to each customer once or twice each week (you choose). Depending on where you live it will either be Monday and Thursday (Strathaven, Stonehouse, Sandford, Hamilton, Blantyre, Bothwell) or Tuesday and Friday (East Kilbride, Eaglesham, Newton Mearns, Giffnock, Rutherglen).
How early will my milk be delivered?
We aim to have milk on your doorstep by 7:30am, just in time for breakfast!
How do I contact you?
There are a number of ways you can contact us. Simply complete the contact us form on the website or email firstname.lastname@example.org. Or if you would prefer to contact us by phone please call 01355 511150.
You can also contact us via our Facebook and Instagram pages via the messenger, we’re always happy for you to slide into our DM’s!
Do you do cash collection?
No sorry, just online payment.
Do you deliver to flats?
Unfortunately, due to logistical reasons, entering flats early in the morning is often not possible. If you live in a flat and think you have a solution to this problem – or are happy for us to leave milk at the front door – then please feel free to get in touch.
Do you delivery to office buildings?
Yes we would be happy to deliver to your office or workplace – please email email@example.com
Is all your milk from your own farm?
Yes all our milk is from Park Farm; our family farm in East Kilbride. We take pride in producing a high quality product – from our own happy cows.
How do I change my subscription?
You can do that online, just log in and go to ‘my account’. The easiest way to change your weekly subscription is simply to cancel the existing order and place a new order with your new items.
Subscriptions renew on a Saturday so your new order will always start at the start of the week.
If you just want to add an item as a one-off, you can do that in the ‘shop’ page and it will be delivered with your next delivery.
How do I return my glass milk bottles?
It’s easy – just sit the bottles out for us to collect when we drop off your next order!
Are your eggs free range?
Yes. All our eggs are from Corrie Mains farm. Corrie Mains hens are kept in small colonies in traditional wooden houses, this allows them a more natural and stress-free environment. They are allowed out to range during daylight hours and come into the safety of their houses at night. Eggs are collected every day, they are graded, coded to provide traceability and packed on the farm.
Do you deliver milk alternatives?
Yes, we also deliver Brose Oat Drink – made in Scotland and delivered in reusable glass bottles.